Contact Us
We'd love to hear from you. Whether you have a question about our services, need technical support, or want to share feedback, our team is here to help.
Email Support
For general inquiries, support requests, and feedback.
support@shastra.appWe typically respond within 24-48 hours on business days.
Report an Issue
For payment issues, refund requests, or technical problems.
support@shastra.appPlease include your registered phone number and transaction details.
Send Us a Message
Frequently Asked Questions
How do I get a refund for a failed transaction?
Failed transactions are automatically refunded within 5-7 business days. If the refund hasn't reflected, please email us with your transaction ID.
How do I delete my account?
You can request account deletion from the app settings, or email us at support@shastra.app. Your personal data will be deleted within 30 days.
I want to join as an astrologer. How do I apply?
We welcome verified Vedic astrologers. Please email us at support@shastra.app with your qualifications, experience, and specialties. Our team will review your application and get back to you.
Which languages are supported?
Shastra currently supports consultations in Kannada, Hindi, and English. We are working on adding more regional languages.